Shipping Policy

Thank you for shopping with us! We strive to provide a seamless and convenient shopping experience, and we want to make sure your order reaches you as quickly and safely as possible. Below is everything you need to know about our shipping process.

Processing Time

• We typically process all orders within 24 hours.
• Once your order is processed, you will receive an email confirmation with tracking information.

Shipping Rates

• We offer free shipping within the United States on all items except merchandise such as T-shirts and hats.
• Merchandise shipping charges and available delivery estimates are shown at checkout.

Shipping Methods

• We ship only within the United States.
• We primarily ship with FedEx. We may also use UPS or USPS.
• Shipping times depend on the carrier and the shipping method chosen at checkout.

Delivery times vary by carrier, destination, and the shipping method selected. If you need an item by a specific date, please contact us before placing your order.

Order Tracking

Once your order has shipped, you will receive a tracking number via email. You can use this number to track the status of your delivery.

Shipping Restrictions

• We are unable to ship to P.O. Boxes or APO/FPO addresses.

Missing or Damaged Items

• If your order is missing or arrives damaged, please contact us immediately at superiorpawnjewelry@gmail.com or (479) 646-4653. We will work with you to resolve the issue and ensure you’re satisfied with your purchase.

Returns and Exchanges

• All sales are final. We do not accept returns or offer refunds or exchanges. Please review our Return and Refund Policy before purchasing.

Questions or Concerns?

If you have any questions about your order or need further assistance with shipping, please reach out to us at superiorpawnjewelry@gmail.com or (479) 646-4653. We're here to help!